Posted by : Unknown
Sunday, 16 June 2013
Flipkart has reportedly decided not to
deliver items worth more than Rs. 10,000 to customers in Uttar Pradesh,
including cities like Ghaziabad and NOIDA. Though the company claims it
to be a “purely business oriented” move, Times of India
quotes 'insiders' as saying the online e-commerce dealer was compelled
to take the decision in the wake of growing instances of people ordering
expensive items on 'Cash on Delivery' and then declining to accept the
order. Cases of fraud which involve use of stolen or lost credit cards
have also been registered.
"It takes a minimum of 10 days to ship a
product to a customer and back to the company if it's not purchased. It
causes loss to sellers, selling through Flipkart, as their products get blocked in transit," a senior Flipkart executive told TOI.
The report goes on to say logistical
cost is added when shipping an order from the company's warehouse to a
customer. The cost includes shipping and insurance, particularly in case
of pricey products, besides state taxes. “The transportation cost is in
proportion to a products' value, hence return of any expensive product
would mean incurring greater loss than rejection of a small value order,
priced less than Rs 10,000,” the report notes.
That being said, Flipkart's revenues may take a hit as Uttar Pradesh is
among the most populous states in the country as well as the largest
consumer base for major trading companies. However, Flipkart's move is
going to to send a strong message on how to deal with 'just for fun
orders' nuisance. It may also alienate more conscientious customers, who
will instead order from other online retailers.
- Back to Home »
- news , updates , website »
- Flipkart Stops Delivering items Priced Above Rs. 10k to Customers in U.P.